Terms of Service

Overview

This official website is owned and operated by Guangzhou Pinglang Trading Co., Ltd. (referred to as “we”, “us”, or “our” throughout this document), with the registered brand name taldorin. All mentions of “we”, “us” and “our” on this platform exclusively refer to Guangzhou Pinglang Trading Co., Ltd.

By accessing our website, registering a user account, browsing products, or completing purchases of our beauty merchandise and related services, you fully acknowledge, understand, and agree to comply with our official Terms of Service, Privacy Policy, Shipping Policy, and Return Policy. All newly launched website features, marketing functions, and service modules shall also be governed by these terms. We retain the right to revise and update these Terms at any time by posting modified versions on the site. Your continued use of the website following policy updates constitutes automatic acceptance of the revised provisions.

No clause in these Terms shall invalidate or restrict your statutory consumer rights that cannot be waived or limited under applicable local laws and regulations.

Section 1 – Store & Age Eligibility

By utilizing our website and services, you confirm that you have reached the legal age of majority in your country or region of residence. Minors are only permitted to use this platform under the continuous supervision and explicit consent of their legal guardians.

You agree not to use our website and beauty product services for any illegal, unlawful, or unauthorized purposes. You shall not infringe on our copyright, product formula intellectual property, brand trademark rights, or any other legitimate proprietary rights. It is strictly prohibited to upload, spread, or distribute computer viruses, malicious code, or harmful program files on our platform. Any violation of the above rules will result in immediate suspension or permanent termination of your account and access to our store services.

Section 2 – General Service Rules

We reserve the right to adjust service access and refuse service to any user in accordance with platform operation specifications and compliance requirements. All user‑submitted texts, product reviews, and comment content are transmitted via unencrypted network channels. All credit card and payment information is fully encrypted during transmission to ensure transaction data security.

Without our prior written authorization, no user may copy, reproduce, resell, repost, or commercially utilize any website content, product images, product descriptions, brand copy, or graphic materials displayed on this platform. All section headings in these Terms are designed solely for reading convenience and do not carry any binding legal effect.

Section 3 – Information Accuracy Disclaimer

We endeavor to ensure the authenticity, accuracy, and completeness of all product descriptions, color display effects, pricing standards, and logistics information published on our website. However, we do not guarantee that the site content is entirely error‑free at all times. All displayed content is for consumer reference only.

You shall make independent judgment when placing orders and bear reasonable risks arising from personal purchasing decisions, without prejudice to your non‑waivable statutory consumer rights. Historical product and pricing information may not be updated in real time, and we do not undertake an absolute obligation to instantly update all website content.

Section 4 – Product & Price Adjustment Rights

We reserve the right to adjust the pricing of all products on the website without prior notice. For legitimate operational needs including but not limited to website maintenance, system upgrades, business optimization, and compliance adjustment, we may suspend or terminate partial or full website services without advance notification.

Price adjustments, service suspension, or platform maintenance will not affect the validity of fully paid and confirmed orders. To the maximum extent permitted by applicable law, we shall not be held responsible for any indirect losses caused by lawful price modifications and normal service adjustments.

Section 5 – Product Sales Regulations

Certain limited‑edition beauty sets are sold exclusively online with restricted inventory, and all such sales are subject to our official Return Policy. We strive to restore the real color and texture of physical products through webpage display; nevertheless, color deviation may occur due to differences in electronic device resolution, screen parameters, and display settings, and we cannot guarantee zero visual color difference across all devices.

We retain the right to set per‑user, per‑household, and per‑order purchase quantity limits, restrict sales to specific regions, and discontinue any product sales at any time without prior notice. We do not warrant that product texture, color, or usage effect will fully match personal user expectations, nor do we guarantee the complete elimination of all occasional website system errors.

Section 6 – Order & Account Management Rules

We reserve the right to reject, restrict, or cancel any abnormal orders, including bulk orders suspected of resale arbitrage, repeated duplicate orders under the same account, payment method, or shipping address, and other non‑conventional order behaviors.

If we cancel your order, relevant notifications will be sent through the website’s internal message system bound to your order information. You are solely responsible for ensuring your account information, shipping address, and payment details are true, complete, valid, and up‑to‑date to ensure smooth order processing and effective communication.

Section 7 – Third‑Party Tools & External Links

Our website may integrate third‑party payment systems, logistics services, and product evaluation tools. All third‑party services operate independently and are not under our direct control. We provide these auxiliary tools on an “as available” basis without additional implicit or explicit warranties, excluding mandatory legal liabilities and statutory consumer protection rights.

To the fullest extent permitted by law, we shall not be liable for any direct or indirect losses arising from the use of third‑party tools. This website may contain hyperlinks to external third‑party platforms. We take no responsibility for the content security, privacy policies, and transaction disputes of external websites, and all transactions involving third‑party platforms shall be resolved independently by users and the corresponding third‑party service providers.

Section 8 – User Submissions & Content Rights

By submitting product reviews, beauty experience sharing, creative suggestions, or other feedback through our comment area, customer service channels, or content submission entrances, you irrevocably grant Guangzhou Pinglang Trading Co., Ltd. permanent, global, unrestricted rights to edit, publish, translate, distribute, and commercially utilize such user content for brand promotion and platform operation purposes.

We are not obligated to keep user feedback confidential, provide monetary compensation for submitted content, or reply to every user comment. We reserve the right to delete any content that is illegal, insulting, discriminatory, infringing, or harmful at any time. You warrant that all content you publish on the platform does not violate third‑party copyright, portrait rights, privacy rights, or other legitimate rights, and you shall bear full legal responsibility for any illegal or improper content you upload.

Section 9 – Prohibited Behaviors

Users are strictly prohibited from using this platform to engage in illegal transactions, fraud, intellectual property infringement, discriminatory or insulting remarks involving race, gender and religion, and other improper behaviors. You may not upload malicious programs or virus codes, scrape website data in batches, illegally collect other users’ personal information, send spam or phishing messages, spread obscene and illegal content, or bypass website security mechanisms. We have the right to permanently terminate your website access once any prohibited behavior is verified.

Section 10 – Warranty Exclusion & Liability Limitation

We do not warrant that the website will operate continuously, completely error‑free, or absolutely secure at all times. The website and all beauty products are provided on an “as is” basis, without explicit or implied warranties, including but not limited to merchantability and fitness for personal use.

To the maximum extent permitted by applicable law, Guangzhou Pinglang Trading Co., Ltd., its employees, suppliers, and cooperative partners shall not be liable for any indirect, consequential, or punitive damages, including lost profits, data loss, and replacement costs, even if we have been informed of the possibility of such losses. For regions where local laws prohibit liability limitation, our liability shall be limited to the maximum scope permitted by local mandatory laws and consumer protection regulations.

Section 11 – Indemnification

You agree to fully indemnify, defend, and hold harmless Guangzhou Pinglang Trading Co., Ltd., its affiliated enterprises, employees, suppliers, and cooperative partners from all third‑party claims, compensation expenses, and reasonable attorney fees arising from your breach of these Terms, violation of relevant laws, or infringement of third‑party legitimate rights and interests.

Section 12 – Severability

If any clause of these Terms is deemed invalid or unenforceable by a competent judicial or regulatory authority, the remaining clauses shall remain fully valid, enforceable, and legally binding on both parties.

Section 13 – Termination

Both parties may terminate this service agreement. You may stop using our website services and apply for account cancellation by contacting our official customer support team. If we confirm that you have seriously violated any provision of these Terms, we have the right to terminate your website access and account service without prior notice.

You shall settle all outstanding payment obligations generated before service termination. All liabilities and obligations incurred prior to termination shall remain valid after the termination of this agreement.

Section 14 – Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire legal agreement between you and Guangzhou Pinglang Trading Co., Ltd., superseding all previous oral and written communications and agreements. Failure to enforce any clause of these Terms shall not constitute a permanent waiver of our legitimate rights. In case of any ambiguity of these Terms, no unfavorable interpretation shall be imposed on the drafting party.

Section 15 – Governing Law

These Terms shall be governed by the laws of the People’s Republic of China. No content herein shall prejudice or restrict your mandatory statutory consumer rights applicable in your residential region.

Section 16 – Policy Update

We reserve the right to modify, update, and revise any content of these Terms by publishing revised versions on our official website. It is your personal responsibility to regularly check for policy updates. Your continued use of the website after the release of updated Terms indicates your acceptance of the revised provisions.

Contact Information

If you have any questions about these Terms of Service, order issues, or our platform services, please contact us via the official information below:

Legal Operating Entity: Guangzhou Pinglang Trading Co., Ltd. Registered Address: Unit 0807, Building B1, No. 76‑4 (Self‑assigned) Chuangyu Road, Ningxi Street, Zengcheng District, Guangzhou City (Cluster Registration) Customer Service Email: service@taldorin.com Customer Service Phone: 14711542482 Business Hours: Monday to Friday: 9:00 AM – 5:00 PM